Is your business ready for MCS Redeveloped?
MCS compliance has had its biggest overhaul in over a decade, and it changes what installers need to have in place to keep audits smooth and payments on time.
Spruce customers are already up to date. Rather than having to interpret the changes and rebuild your processes, Spruce has already built MCS Redeveloped into the platform, so you don't have to.
What’s changed for MCS Compliance
The new MCS Redeveloped Scheme gives MCS more direct oversight of your business and raises expectations around how you manage installations, customers and documentation.
MCS now contacts every customer after every install, runs ongoing checks on your business, and can act independently of your Certification Body if they see issues. The new supervision model means every installation needs a documented process based on the risk level of the job and the competency of the people doing the work.
The underlying process requirements haven't gone away. They've been reframed as "processes and controls" rather than a QMS, but what you need to evidence at audit is largely the same, and in some areas more demanding.
Your MCS Redeveloped checklist
Here are some of the key changes you should have in place:
You have signed the new Installer Agreement with MCS
You have identified your Licensee, Main Contact, and Technical Supervisor(s)
You have a documented supervision process for every installation
You know which operating scenario (A to D) applies to your business
Your proposals disclose subcontractors to customers before contract
Your processes reflect the MCS Customer Commitment
You are raising MCS certificates within the new 30-day window
This is not an exhaustive list. The full scheme requirements cover everything from how you handle complaints to what goes on each MCS certificate. Book a quick call and we can help you work out where you stand.
What this means for your business
MCS Redeveloped raises the bar for everyone, and having the right systems in place makes keeping up much easier.
With the right systems, audits are smoother, admin stays under control, and customers get a more consistent experience. Doing it all through spreadsheets and manual steps is still workable, but it takes more time chasing documentation and leaves more room for things to be missed.
For many businesses it is a change in how they work day to day, as much as a change in compliance.
How Spruce handles MCS Compliance for you
Spruce is built for exactly this kind of change.
Instead of reacting to every update, your processes stay aligned automatically. Documents are generated for you, records stay up to date, and everything links together from enquiry through to handover without duplicate admin.
When standards change, the system updates with them, so by the time audits come around the records are already in place, with the visibility and traceability MCS expects.
That means less time spent on paperwork, lower compliance risk, and the confidence that your business is up to date.
Get MCS Redeveloped ready
Managing MCS Redeveloped by hand is a lot to keep on top of.
Spruce gives you a single system to stay compliant, reduce admin, and keep your business moving.
Book a demo to see how Spruce helps to keep you compliant, or speak to our team to be clear on your next steps.